Doing Business With Us
- Contact us to discuss what we can help you with or to let us know you will be sending (or dropping off) work to our studio.
- If shipped, once we receive your piece(s), we will contact you to let you know the package has arrived safely. If you need recommendations regarding how to safely package a piece for shipment, please give us a call and we’ll be glad to help.
- We will contact you with a condition/restoration report and quote for each piece within a week. There is no charge for this assessment.
- If you’d like to go ahead with the work outlined, sign the authorization on the report and fax it back to our studio. This will add your pieces to our restoration queue. An expected time for completion will be specified on the report (average turnaround time is 4 weeks).
- As soon as the work is completed, we will contact you.
- The completed artwork will be wrapped in archival material then packaged safely and securely in a flat package (cardboard/masonite combination) for shipping or pick-up. Due to risk of damage, we do not ship restored pieces in tubes.
- Payment is made before shipping or at time of pick-up. We accept cash, check, Visa or Mastercard.
- In addition to the shipping costs, a nominal fee will be assessed for pieces packed for shipping. Also, please understand that we do not hold insurance coverage for pieces in transit. If you’d like to insure your package through the shipper, please let us know before shipping.